Effective Date: January 5, 2024
At PDFtoWordDoc.com, we value your privacy and are committed to protecting your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Includes your name, email address, phone number, and payment details when you create an account, subscribe to our Premium Plan, or contact us for support.
- Uploaded Files: Files that you upload to our platform for conversion purposes.
- Technical Information: Includes your IP address, browser type, operating system, and device information, collected through cookies and similar technologies.
- Usage Data: Information about your interactions with our website, such as pages visited, time spent on the site, and features used.
2. How We Use Your Information
We use the information collected for the following purposes:
- To Provide Services: To process file conversions, manage user accounts, and deliver the requested features.
- To Improve Our Platform: To analyze usage patterns and enhance the functionality, performance, and security of our services.
- To Communicate: To send updates, respond to inquiries, and provide customer support.
- To Comply with Legal Obligations: To meet regulatory requirements, enforce our Terms of Service, and prevent fraudulent activities.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent, such as subscribing to our newsletter or uploading files for conversion.
- Contractual Necessity: To fulfill our obligations under the agreement when you use our services.
- Legal Obligations: To comply with applicable laws and regulations.
- Legitimate Interests: To ensure the security and functionality of our platform, as well as to enhance user experience.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Uploaded files are automatically deleted from our servers after processing is completed.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party providers that assist us with hosting, payment processing, and customer support.
- Legal Authorities: If required by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
6. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data.
- Restriction: Request restrictions on processing your data in certain circumstances.
- Portability: Request a copy of your data in a machine-readable format.
- Withdraw Consent: Withdraw your consent for processing your data at any time.
- Objection: Object to processing based on legitimate interests or for direct marketing purposes.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and deliver personalized content. By using our site, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.
8. Security Measures
We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure server hosting, and regular security audits.
9. International Data Transfers
If you access our services from outside the European Economic Area (EEA), please note that your data may be transferred to servers located in other countries. We ensure that such transfers comply with applicable data protection laws.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be effective as of the “Effective Date” stated above. We encourage you to review this page regularly for updates.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]
Address: 167-169, Great Portland Street, 5th Floor, London, United Kingdom, W1W 5PF
Phone: +447413665298
Thank you for trusting PDFtoWordDoc.com with your document conversion needs.